EMP has been promoting multifaceted initiatives for quality and environmental improvements, such as obtaining certification under international standards and ensuring compliance with various regulations.
What is ISO9001?
ISO9001 is an international standard that realizes enhanced customer satisfaction and continuous improvement of quality management systems through quality assurance for products and services. In 1999, we obtained ISO 9001 certification from Lloyd’s Register Quality Assurance Limited, an international accredited certification body whose head office is located in the UK.
Our Focus on Quality
Our top priority will always on quality. We are committed to providing our customers with products and services that earn their trust and generate customer satisfaction.
Accordingly, we conduct initiatives such as regular internal audits and management reviews. Going forward, we continue to strive to guarantee quality, with our aim being the provision of high-quality products and services and further improving customer satisfaction levels.
European RoHS Directive
The RoHS (Restriction of Hazardous Substances) Directive is a European environmental directive. Since July 2006, the use of specific hazardous substances (lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls, and polybrominated diphenylethers) in certain electrical and electronic equipment imported into EU Member States has been restricted. Our company has made all of our products compliant with the RoHS Directive.
REACH—the Regulation on Registration, Evaluation, Authorization and Restriction of Chemicals—came into force in Europe in June 2007. REACH applies to all chemical substances imported or produced in the EU. In order to comply with REACH, EMP manages data on chemical substances included in parts and materials used in its products, and checks the situation regarding legislation whenever the need arises. We handle information regarding SVHC (substances of very high concern) through our supply chains.
Security export control
National security export controls are restrictions on the export of weapons and other items with the aim of preventing nations, terrorists, and others that may be developing weapons of mass destruction and/or obtaining civilian products and technologies that can be used for military purposes. These restrictions are implemented to maintain peace and security in the international community. In Japan, under the Foreign Exchange and Foreign Trade Act, the export or provision of technologies (service transactions) under list control or catch-all control requires the advance permission of the Minister of Economy, Trade and Industry. EMP also issues certificates stating that export controls do not apply to its products when they are to be exported. When issuing these certificates, we may need to confirm matters including the final destination of the product, the consumer, and the purpose of the products’ use. For more details, please contact our sales office.
Other safety standards
EMP also provides materials about various international safety certifications—including CE, UL, ICE and CCC—to help our customers obtain such certifications for their equipment. For details, please contact our sales office.